Please contact us at (561) 588-6024 during business hours or email us at footanklerecon@gmail.com.

Once you have made your appointment you may receive an email with new forms that you must complete prior to your appointment. These forms can be accessed on our website to print and complete.

We understand, plans change ! We require a minimum of 48 hours to change clinic appointments. Please contact our office at (561) 588-6024 immediately. You may leave us voicemail and we will get back to you ASAP.

Please contact our billing team at (561) 588-6024 from 8:30 AM to 4:30 PM Monday to Friday.

We require two forms of identification as well as an active insurance card at the time of your visit. We highly recommend that you either call your insurance company and become familiar with your health coverage. You may ask the insurance company if you are covered for custom orthotics (custom shoe inserts) or CPT L3000 x2. If you fail to bring an active insurance card to your appointment, you will be responsible to pay for the services at the time they are rendered. We make every effort to bill your insurance to cover your services however we have NO control over your personal health insurance plan details like deductible, out of pocket, and co-pay.

We require patients to make the appropriate follow-up appointment with the doctor for any medication refills. Narcotic medication, antibiotics, and other medications with a systemic effect cannot be prescribed if the patient does not follow up for the appropriate appointment time. We try to minimize redundancy; however, your safety comes first. Therefore, it is essential to schedule a follow-up appointment to ensure that your medication regimen is appropriate for your current health status. If you have any questions, please do not hesitate to contact our office.

We highly recommend that you ask all your questions especially medical ones during your consultation time with your doctor. Although we make effort to answer simple questions over the phone, we cannot provide formal diagnosis or treatment plans over the phone. The staff who answers the phone aren't equipped to do so either. If you require a consultation, then we kindly ask that you make an appointment time. Our team of podiatrists will be happy to answer any questions you may have during your consultation time.

Simple forms such as return to school and/or one page forms typically don't require a payment as this can be furnished during your appointment time. However, other medical forms may require time from the doctor outside your consultation time, administration time from our staff and supplies to furnish and complete the form for you. At times, we have to contact multiple different places to complete these forms. We are happy to do so and require time to complete this for you. However, the above time and efforts are not reimbursed by your insurance company therefore we charge a small fee for our administrative time and supplies.

Remember, Your success is our mission. We are very successful in treating our patients with an extremely high reappointment rate. We rarely have to discharge patients from our practice. However the best treatment plans will fail if the patient decides not to adhere to them despite our efforts. Treatment non-adherence: The patient does not or will not follow the treatment plan or the terms of a pain management contract or discontinues medication or therapy regimens prior to completion. Follow-up noncompliance: The patient repeatedly cancels follow-up visits or fails to keep scheduled appointments with providers or consultants. Office policy non-adherence: The patient fails to observe office policies, such as those implemented for prescription refills or appointment cancellations, or refuses to adhere to mandated infection-control precautions. Verbal abuse or violence: The patient, a family member, or a third-party caregiver is rude, uses disparaging or demeaning language, or sexually harasses office personnel or other patients, visitors, or vendors; exhibits violent or irrational behavior; makes threats of physical harm; or uses anger to jeopardize the safety and well-being of anyone present in the office. Inappropriate, manipulative behavior or criminal conduct: The patient exhibits inappropriate sexual behavior toward providers or staff or participates in drug diversion, theft, or other criminal conducts. Nonpayment: The patient owes a backlog of bills and has declined to work with the office to establish a payment plan or has discontinued making payments that had been agreed on previously. We believe that building a strong doctor-patient relationship is crucial for providing effective healthcare services. However we have a 0 tolerance policy towards persistent verbal abuse, physical threats or contacts and nonpayment. While we make every effort to work with you and your needs, you must fulfill your responsibilities as a patient.

1411 N Flagler Drive, Suite 8700, West Palm Beach, FL 33401 Telephone: (561) 588-6024. We must have signed disclosure forms for all medical records requests on file.